Good to know.

We help people at home and at work feel more confident with technology. Residential help starts with a conversation. Businesses can choose Computer Care, Email Care, Managed Passwords, Microsoft 365 licenses and optional upgrades. We confirm the work and price before you commit.

Often, yes. We review your current setup, supported software and access requirements before confirming what we can manage. Any equipment replacement, migration or additional licensing is discussed separately.

We can review your existing setup and plan an agreed handover. Access, licenses, backups, notice periods and any migration work need to be coordinated before services are removed. Timing and costs depend on your environment.

We can discuss a shared scope alongside your internal IT contact or an existing specialist. Before accepting the work, we identify who owns administration, security alerts, support escalation and projects. Responsibilities and any additional charges belong in the agreed scope.

Approximate counts of computers and email users, your current services and the changes you want to make are enough to begin. A recent service invoice or coverage list can help with comparison. Do not send passwords or confidential client documents through a sales inquiry.

Our retail space is at 726 Beaumont Ave, Beaumont, CA 92223, in the same building as the Beaumont Chamber of Commerce. Call 860-GET-NERD to arrange a visit. We also provide remote support.

Computer Care covers Windows PCs and Macs. Email Care includes account administration and Guardz Ultimate email and account protection. Business Email is the Microsoft license. Choose each separately, then add the upgrades you need. Cloud migrations and substantial changes receive their own project scope.

Managed Passwords is $10 per user monthly before tax, including Keeper licensing and DeltaBind local support. Read only, editor and client administrator permissions use the same rate. DeltaBind provides setup guidance, administrator training, sharing guidance and ongoing support. Additional implementation or migration work is confirmed in your quote.

Your nominated client administrator handles routine users, teams and approved access in your organization. DeltaBind helps with setup, training and support. Administrator status does not automatically expose private vaults. Removing access cannot erase a password someone previously copied, so affected credentials may also need to change.

Not automatically. Computer and email coverage are separate scopes. Choose computers, email or both when you contact us so we can review the right combination.

Yes. Supported Macs share the same Computer Care service and $50 monthly price as Windows PCs. Mac enrollment permissions and operating system support are confirmed at setup. Apple MDM is not included in this service.

The optional $15 per computer 24/7 Emergency Response upgrade adds ThreatDown MDR specialist response to covered endpoint threats. DeltaBind general support remains within the availability agreed for your service.

We arrange onsite work according to your location, the work required and availability. Scope and charges are agreed before a visit.

Backup is optional for new services. Computer Backup uses Acronis at $10 per computer plus $0.08 per GB stored monthly, which is $30 at 250 GB. Email Backup is $5 per protected user monthly. Existing contracted backup inclusions stay in place.

Computer Care is $50 per Windows PC or Mac monthly. Email Care is $50 per user monthly. Managed Passwords is $10 per user monthly, including Keeper licensing and local support. Microsoft licenses and upgrades appear as separate line items. The calculator distinguishes those recurring charges from setup and projects that need a quote.

No. It asks us to review your selections and contact you. We confirm the price and coverage with you before service begins.

No. Microsoft licenses are separate from Computer Care and Email Care. Choose Business Basic, Standard or Premium, or keep your existing subscriptions. We review commitments before changing licenses.

No. Displayed monthly cost and contractual commitment are different. Your accepted order identifies the term, billing frequency, renewal, cancellation conditions and any setup work. Microsoft licensing commitments are reviewed separately from DeltaBind service scope.

Let us know before the change when possible. We review the additional devices, users and setup work and confirm the effect on service and billing under your agreement.

Work outside your agreed plan needs a separate scope and quote. Examples can include moving email, reorganizing shared files, replacing a network or setting up a new office.

Use the Support page or Client Portal to open a request and follow its progress. Describe what happened, who is affected and any error message. Avoid putting passwords or sensitive documents in the request.

Use Secure Upload in the Support area when we ask for documents. The page connects to our SendSafely upload service. Confirm the intended recipient and follow any instructions from your DeltaBind contact.

The Pay your bill page explains the Syncro client portal and links to it. Payment methods and invoice access depend on the account and options available in your portal.

Use your established support contact promptly and explain what you observed. Tell us if anyone entered a password, approved an unexpected sign in or sent a payment. Keep the relevant messages and avoid including sensitive information in a general sales form.